Shipping & Delivery Policy

Last updated: November 12, 2026

At RioClick (operated by SRL INFOMEDIA PRIVATE LIMITED), we are committed to providing fast, reliable, and secure shipping across India.

1. Shipping Partners & Coverage

We partner with premier logistics providers like Delhivery to ensure seamless Pan-India coverage covering over 19,000+ pincodes across metropolitan cities, tier-2, and tier-3 towns.

2. Order Processing & Dispatch

• Orders placed before 2:00 PM IST on business days are typically processed and manifested on the same day.
• Orders placed on Sundays or national holidays are dispatched on the next working day.

3. Estimated Delivery Timelines

• Delhi NCR & Northern Region: 1 to 3 business days
• Metro Cities (Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad): 2 to 4 business days
• Rest of India: 4 to 7 business days

4. Order Tracking

As soon as your package is dispatched, an automated tracking AWB (Air Waybill) number is sent via SMS and email. You can also track your shipment live by visiting your My Orders section on RioClick.

5. Shipping Inquiries